Privacy Policy
Your privacy matters. This Privacy Policy explains how Ping Me Happy® collects, uses, shares, and protects your information, in compliance with UK GDPR, Data Protection Act 2018, and applicable US privacy laws, including the California Consumer Privacy Act (CCPA).
Full Privacy Policy: pingmehappy.com/privacy-policy
1. Information We Collect
- Identity Data: Name, email address, contact information.
- Usage Data: IP address, device type, browser, pages visited, time spent.
- User-Generated Content: Messages, Pings, or other content shared on the Wall.
- Technical Data: Cookies and analytics information.
We do not knowingly collect data from children under 13 (US) or under 16 (UK).
2. How We Use Your Information
- Operate, maintain, and improve Ping Me Happy®.
- Deliver and personalise content.
- Respond to queries or reports.
- Monitor and moderate for abusive content.
- Comply with legal obligations.
- Communicate updates and offers (if you opt in).
- We do not sell your personal data. Aggregated or anonymised data may be used for analytics or research.
3. Legal Bases for Processing (UK & EU)
- Consent: When you sign up, submit a Ping, or opt into marketing.
- Contractual necessity: To provide services you request.
- Legal obligation: To comply with the law.
- Legitimate interests: To maintain safety, performance, and integrity of Ping Me Happy®.
4. Sharing Your Information
- Service providers (hosting, analytics, moderation tools).
- Law enforcement if legally required.
- Third parties only when strictly necessary, never for profit.
5. Your Rights
UK Users:
- Access, correct, or erase your data.
- Restrict or object to processing.
- Data portability.
- Lodge a complaint with the ICO (Information Commissioner’s Office).
US Users:
- Know what personal data is collected and why.
- Request deletion or correction (subject to verification).
- Opt out of marketing data sharing.
- California residents: Exercise rights under CCPA.
- You can always request a copy of any personal data we hold about you.
6. Data Retention
We keep personal data only as long as necessary for the purposes above or legal obligations. Abusive content is removed immediately and may be retained temporarily for moderation or legal purposes.
7. Cookies & Analytics
We use cookies and similar technologies to improve functionality and monitor usage. You can manage cookie preferences via your browser settings.
8. Data Security
We implement technical and organisational measures to protect your data from unauthorised access, loss, or misuse. No system can be 100% secure.
9. International Transfers
Data may be transferred outside the UK or USA. We ensure appropriate safeguards, e.g., Standard Contractual Clauses or adequacy decisions.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Users will be notified of significant changes by email or in-app notice.
11. Contact Us